The New Classic Furniture team is committed to delivering responsive, reliable service to our retail partners and customers.
Whether you have a question about products, shipping, parts, or becoming an authorized retailer, our support and logistics professionals are ready to assist.
Reach out through the form below or contact our customer service department directly. We’ll ensure your inquiry reaches the right person — fast.
If you have purchased from a local physical store select Customer Support. If you have purchased from an online retailer select Online Retailer Support.
Customer Support
Product information, replacement parts, and service requests.
Purchased From Local Retailer
FOR ADDITIONAL SUPPORT HOURS: Monday – Friday, 8am – 5pm Customer Support Hotline: 909-484-7676
Find a Retailer
Looking to purchase our collections? Use our Dealer Locator
Online Retailer Support
Product information, replacement parts, and service requests. When purchased online.
Purchased From Online Retailer
FOR ADDITIONAL SUPPORT
Hours: Monday – Friday, 7AM – 5PM PST
Online Customer Support Hotline: (909) 441-3076
Office and Showrooms
Visit our High Point, NC and Fontana, CA showrooms to explore our latest collections firsthand.
Our showroom team welcomes retailers year-round by appointment and during Market Week events.
At New Classic Furniture, we believe that strong relationships are built on trust, communication, and care. Every email, phone call, and delivery reflects our commitment to excellence and our mission to connect families with furniture that feels like home.
Thank you for choosing New Classic Furniture — we look forward to helping you.